Advanced Desktop Support
| Desktop support leveraging desk visits, computer drop off, remote support for advanced troubleshooting and fixes that may take a longer period of time. |
Bio Builder
| On line tool to manage faculty bios for display on public websites. |
Camtasia
| Screen recording software used to create pre-class work, interactive learning videos, and other digital media for training purposes. |
OneDrive
| Cloud storage |
Case Builder
| Tool for building problem-based learning cases. |
Checklist Builder
| A generic on line checklist builder to support various business needs (e.g., the Office of Clinical Trials and Research credentialing process). |
Clerkship Assessment Tool
| For clerkship administrators to enter detailed formative and summative assessments of student for their clinical rotations. |
Clerkship Schedule Building Tool
| Collects Student location preferences for clerkship rotations, builds schedules for each student and supports "trading" process. |
| Clickers | Polling devices to receive immediate student feedback. Clickers offer an interactive classroom, facilitate discussion, and can help guide lectures. |
Clinical Interaction/Competency Tracker
| Tool for students to enter details about all interactions and experiences during clinical rotations. |
| COMET | Website for organizing course materials, posting student quizzes & tests, and posting grades. |
| COMID | This LCOM domain account is used for authentication to College resources. |
| Commons | Collaborative platform for various documents, tutorials, and references. |
Computer Based Testing
| Control the testing environment; secure browser, scrambling questions, and use of a timer. |
Computer Deployment
| Deploy images to public machines, assist System administrators with management of pulic computers (Kiosks) |
Computer Moves
| Safely move computers and computer equipment during office moves, ensuring proper setup and connectivity. |
Contact Synchronization
| Microsoft Outlook global address book is available to both our LCOM users and the UVM Medical Center users, supporting the close working relationship of these entities. |
CoursEval
| Software to support student evaluations of courses and faculty. |
Curriculum Browser
| Indexes entire curriculum against MESH Terms and allows users to find where a topic/subject/term is taught in the curriculum. |
Department Share Drive
| Ability to build folders for shared departmental documents. |
Digital Signage
| View scheduled and open times for room use - real time, up to date information for better planning purpose. |
Digital Whiteboard
| Mobile whiteboard that captures digital image of drawings and/or content. Allows simultaneous inking by two individuals in the same room. |
| Educational Application Support | Provide ongoing support and maintenance for software applications. |
Electronic Messaging (E-Mail) and Calendaring
| Email mailbox for supporting the @med.uvm.edu domain.
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Equipment Installation and Repair
| Troubleshoot equipment malfunctions, repair/replacement of equipment when needed. |
Equipment Tutorials
| By appointment; learn how to operate AV equipment in any of the rooms within the LCOM campus. |
Exam Analysis/Stats
| Provide question by question statistical analysis of student exams. |
Exam Builder
| Build exams for deployment to students including tying questions to learning activities and, hence, course and curricular objectives. |
Exam Deployment
| Schedule and deploy secure exams for students. |
| Expertise and Knowledge of Available Hardware | We offer a range of support; purchasing consultation, PeopleSoft Financials requisition support, quote outreach. |
| Expertise and Knowledge of Available Software Applications | By appointment, we are available for consultation to review potential software application options and evaluate third party software. |
| Expertise Knowledge for Integrating Technology into the Classroom | We offer a range of support and solutions for teaching needs. Improve the classroom environment with interactive technology options. |
| FootPrints | Service Ticket Management System; assign expert staff to offer solutions to a variety of circumstances.
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| GoBags | Complete setup for recording video/audio files to support the curriculum. These items can be signed out by faculty in order to facilitate the recording process. |
Hardware Warranty Support
| Process warranty support for computer hardware, including contacting vendor, ordering replacement parts, and performing the work, or scheduling a technician. |
| iLab | Software to support equipment scheduling and billing software. |
Information Security Training
| Departmental sessions can be accommodated for various information security topics from protecting yourself from phishing, research security, general computing best practices and open session Q&A.
Advanced scheduling will be required along with a summary of topic(s) and/or questions you would like to explore. |
Kiteworks
| Software to secure FTP transmission of data within the environment or from approved external sources. |
Learning Environment Reporting Tool
| Anonymous tool for students to report mistreatment by or accolades for faculty in the clinical setting. |
Lecture Recordings
| Create real-time video and audio recordings of class lectures to offer this material as a reference on COMET. |
Media Creation (Video Projects/Shoots)
| We offer video project support through equipment tutorials and equipment loans. PBS, CCTV or UVM Video are referred for some projects. |
Multifactor Authentication
| MFA is a method of computer access control in which a user is granted access only after successfully presenting several separate pieces of evidence to an authentication mechanism – typically at least two of the following categories: knowledge (something they know), possession (something they have), and inherence (something they are). |
Multimedia Creation in Support of Curriculum
| In consultation with faculty, the Educational Technology Team helps train individuals to create multimedia (dynamic images, video, audio) to support the Active Learning curriculum. |
Network Jack
| Physical network access to LCOM systems using an ethernet adapter and CAT5 cable. |
Networking
| Wired, and Wireless connectivity support for Desktop, laptop, and Mobile devices.
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New Computer Setup
| Hand deliver new computers, migrate data and settings, and provide end user training. |
Oasis
| A hosted student information system to support the LCOM registrar functions (i.e. those that diverge from main campus registrar functions). |
Onsite Installation or Replacement of Hardware
| We hand deliver and setup new computers. Our techs are on site to assist with replacing hardware. |
Pathology Museum
| Online pathology specimens. |
Peer Assessment Tool
| Provides students a way to assess peers in classroom groups. |
Preceptor Assessment Tool
| Tool for clinical preceptors to assess students in clinical rotations. |
Real Time Classroom Support
| We hand deliver and setup new computers. Our techs are on site to assist with replacing hardware. |
Research Security Review
| Assistance with data management planning in conjunction with IRB protocol requirements, granting requirements, consent forms and any other relevant compliance measure.
This includes review of Data Use Agreements before they are passed along to be signed. |
Room Technology Overview
| Please visit our room technology information page.
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SAS, STATA, SPSS
| Software for statistical programming. |
SEDRC
| A secured server environment for storing, managing and working with highly sensitive data. |
SharePoint Project Management
| Collaborative software to support the development and definition of a project; define the scope and outcome of the project. |
SoftChalk
| Software used to create interactive online modules for students. Used primarily for students to make sure they understand material for their active learning sessions. |
| Software Application Development | Provide ongoing support and maintenance for software applications. |
| Software Installation, Troubleshoot and Repair | We offer expertise knowledge for software installation. When issue arise, or techs troubleshoot and offer repair solutions. |
| Software Licensing | We offer administrative support to LCOM faculty & staff who are purchasing software licenses. Recommend software solutions that are currently available. |
Standard Software
| Adobe Acrobat Reader, Cisco AnyConnect Secure Mobility Client (VPN), EndNote, Microsoft Office, Microsoft OneDrive, Web browser(s) |
| Technology Integration | By appointment; consulting services and project management support to meet hardware and software classroom needs. |
Throw Microphones
| Foam padded microphones that can be passed around the classroom to facilitate optimal voice transfer among students. Each cube uses a separate classroom lavalier mic when set up.
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| Training - Educational Technology | By appointment; consulting services and project management support to meet hardware and software classroom needs. |
| VIC Calendar | Student-centered calendar view of curriculum with all learning activities, learning themes, and support materials. |
| VIC Management | Tool for course directors and coordinators to manage all VIC Courses, activities, materials and curricular themes with tied to course and curricular objective. |
Video Conferencing
| Offer support of webinars, meetings and conferences through Zoom and Microsoft Teams.
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Virtual Desktop
| gateway.med.uvm.edu to support a mobile workforce. |
Virtual Microscopy (Virtual Slidebox)
| Access to online microscopic images. These images can be resized, and annotated to enhance the learning experience for students. |
Virtual Private Network
| Secure network access from remote locations. |
Walk In Help Desk
| Just in time support for end users, addressing account/password issues, hardware and software issues. |