|Advanced Desktop Support
|Desktop support leveraging desk visits, computer drop off, remote support for advanced troubleshooting and fixes that may take a longer period of time.
|Polling devices to receive immediate student feedback. Clickers offer an interactive classroom, facilitate discussion, and can help guide lectures.
|Clinical Interaction/Competency Tracker
|Tool for students to enter details about all interactions and experiences during clinical rotations.
|Website for organizing course materials, posting student quizzes & tests, and posting grades.
|This LCOM domain account is used for authentication to College resources.
|Collaborative platform for various documents, tutorials, and references.
|Computers and Support
|Each LCOM medical student will be provided a new Microsoft Surface Pro computer, with a keyboard and digital pen. This computer has been specifically chosen, and configured, to integrate with LCOM systems and curriculum. Leveraging Microsoft 365, the students’ data is synced to a secure cloud location, providing flexible access and backup. Student computers are fully warrantied and supported by COMTS for all full-time medical student. Computers are not covered for loss or theft; an insurance policy is recommended.
|Computer Based Testing
|Control the testing environment; secure browser, scrambling questions, and use of a timer.
|Microsoft Outlook global address book is available to both our LCOM users and the UVM Medical Center users, supporting the close working relationship of these entities.
|Mobile whiteboard that captures digital image of drawings and/or content. Allows simultaneous inking by two individuals in the same room.
|Electronic Messaging (E-Mail) and Calendaring
|Email mailbox for supporting the @med.uvm.edu domain.
|Service Ticket Management System; assign expert staff to offer solutions to a variety of circumstances.
|Hardware Warranty Support
|Process warranty support for computer hardware, including contacting vendor, ordering replacement parts, and performing the work, or scheduling a technician.
|Internet Connectivity requirement (home)
To support our curriculum, LCOM medical students will need to have a dedicated broadband connection sized to accommodate all residential needs. High speed Cable, or fiber is the most robust and reliable, DSL is adequate but less desirable. Here are some links about broadband connectivity in the state of Vermont. Vermont State Broadband Connectivity Resources Broadband Map
|Learning Environment Reporting Tool
|Anonymous tool for students to report mistreatment by or accolades for faculty in the clinical setting.
|MFA is a method of computer access control in which a user is granted access only after successfully presenting several separate pieces of evidence to an authentication mechanism – typically at least two of the following categories: knowledge (something they know), possession (something they have), and inherence (something they are).
|Wired, and Wireless connectivity support for Desktop, laptop, and Mobile devices.
|New Computer Setup
|Hand deliver new computers, migrate data and settings, and provide end user training.
|A hosted student information system to support the LCOM registrar functions (i.e. those that diverge from main campus registrar functions).
|Online pathology specimens.
|Peer Assessment Tool
|Provides students a way to assess peers in classroom groups.
|Preceptor Assessment Tool
|Tool for clinical preceptors to assess students in clinical rotations.
|SAS, Stata, SPSS
|Software for statistical programming.
|Adobe Acrobat Reader, Cisco AnyConnect Secure Mobility Client (VPN), EndNote, Microsoft Office, Microsoft OneDrive, Web browser(s)
|Foam padded microphones that can be passed around the classroom to facilitate optimal voice transfer among students. Each cube uses a separate classroom lavalier mic when set up.
|Offer support of webinars, meetings and conferences through Zoom and Microsoft Teams.
|gateway.med.uvm.edu to support a mobile workforce.
|Virtual Microscopy (Virtual Slidebox)
|Access to online microscopic images. These images can be resized, and annotated to enhance the learning experience for students.
|Virtual Private Network
|Secure network access from remote locations.
|Walk In Help Desk
|Just in time support for end users, addressing account/password issues, hardware and software issues.