Account Requester Application
| Role within a department that has authority to request new accounts in the LCOM environment and to set permission levels on accounts to services in the COMTS influence. |
Bio Builder
| On line tool to manage faculty bios for display on public websites. |
Block Storage Direct Attached
| Deployed as needed. |
Block Storage iSCSI
| Deployed as needed. |
Checklist Builder
| A generic on line checklist builder to support various business needs (e.g., the Office of Clinical Trials and Research credentialing process). |
Computer Deployment
| Work with System Admins to create, troubleshoot and deploy updated computer images for Faculty, Staff and Student. |
Computer Moves
| Safely move computers and computer equipment during office moves, ensuring proper setup and connectivity. |
| Dotcom | Our senior IT professionals are immediately alerted for when issues arise. |
Electronic Messaging (E-Mail) and Calendaring
| Email mailbox for supporting the @med.uvm.edu domain. |
Equipment Installation and Repair
| Troubleshoot equipment malfunctions, repair/replacement of equipment when needed. |
Equipment Tutorials
| By appointment; learn how to operate AV equipment in any of the rooms within the LCOM campus. |
Media Creation (Video Projects/Shoots)
| We offer video project support through equipment tutorials and equipment loans. PBS, CCTV or UVM Video are referred for some projects. |
Microsoft Active Directory Authentication
| Authentication services supporting the MED domain. |
Networking
| Wired, and Wireless connectivity support for Desktop, laptop, and Mobile devices. |
Non Standard Software Installation
| Non standard software installation and configuration, coordinating with vendors and assisting in licensing when needed. |
Onsite Installation or Replacement of Hardware
| We hand deliver and setup new computers. Our techs are on site to assist with replacing hardware. |
Paging System
| Our senior IT professionals are immediately alerted for when issues arise. |
RADIUS Authentication
| Authentication used by various network equipment and services. |
Real Time Classroom Support
| Receive immediate support by pushing the classroom help button in any room or reach out to set up an appointment. |
Room Renovations
| Project Management Support; Our team is happy to meet and discuss needs and offer options for the best equipment. |
Software Application Development
| Provide ongoing support and maintenance for software applications. |
Software Installation, Troubleshoot, and Repair
| We offer expertise knowledge for software installation. When issue arise, or techs troubleshoot and offer repair solutions. |